Post sales support is an important element in SFO’s end to end service model. SFO ensures that all products are defect free and reliable during the life of the product. In the unlikely event of any product or service needs attention, SFO ensure that they are addressed promptly by repair or replacement. SFO has an established RMA process to get defect parts to factory, provide repair services and promptly delivery back to customers any global locations.
Post sale support services also covers retention of device history records throughout life of the product, arranging spare parts, providing early warning on obsolescence for last time buy option.
Corporate Office Address
Plot No. 2,
Cochin Special Economic Zone, Kakkanad, Cochin - 682 037,